Note: This Privacy Policy is provided as a good-faith effort to inform users of our data practices. We recommend consulting a qualified attorney to ensure full compliance with applicable laws in your jurisdiction, including GDPR, CCPA, and other privacy regulations.
1. Introduction
AI Business Advisor ("we," "us," or "our") operates the website aibusinessadvisor.org and provides AI-powered tools and consulting services for small businesses. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By using AI Business Advisor, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
2. Information We Collect
Information you provide directly
- Account and trial registration: First name, last name, email address, and business name when you sign up for a free trial or paid plan
- Contact forms: Name, email, business name, and website address submitted through our advisor sign-up forms
- Newsletter sign-up: Email address when you subscribe to our newsletter
- Consulting sessions: Information you share during consulting calls or email correspondence
- Payment information: Billing details processed securely by Stripe — we never see or store your full card number
Information collected automatically
- Usage data: Pages visited, time spent on pages, links clicked, referring URLs
- Device information: Browser type, operating system, device type, screen resolution
- IP address: Used to determine approximate geographic location and prevent fraud
- Cookies: See our Cookies section below for full details
3. How We Use Your Information
We use the information we collect to:
- Provide and deliver our AI tools and consulting services
- Process payments and manage your subscription
- Send you your free trial access and onboarding information
- Send our weekly newsletter (only if you opted in)
- Respond to your support requests and questions
- Schedule and conduct consulting sessions
- Improve our website, tools, and services
- Prevent fraud and ensure the security of our platform
- Comply with our legal obligations
- Send you important account and service updates
We will not use your information for any purpose not listed here without first obtaining your explicit consent.
4. Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We share your information only in the following circumstances:
- Service providers: We share data with trusted third-party services that help us operate our business. These providers are contractually obligated to protect your data and use it only as directed by us.
- Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
- Business transfers: If AI Business Advisor is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- With your consent: We may share your information for any other purpose with your explicit consent.
5. Third-Party Services
We use the following third-party services to operate AI Business Advisor. Each has its own privacy policy governing how they handle your data.
Stripe (Payments)
We use Stripe to process payments and manage subscriptions. Stripe is PCI DSS Level 1 certified — the highest level of payment security. Your payment card details are handled entirely by Stripe and never stored on our servers.
OpenAI (AI Tools)
Our AI tools are built on OpenAI's platform (ChatGPT). When you use our AI tools, your conversations are subject to OpenAI's privacy policy and terms of use. We recommend reviewing them before use.
Netlify (Hosting & Forms)
Our website is hosted on Netlify. If you submit a form on our site, that data may be processed and stored by Netlify Forms.
Email Marketing (Mailchimp / ConvertKit)
If you subscribe to our newsletter, your email address is stored with our email marketing provider. You can unsubscribe at any time using the link in any email we send.
Calendly (Consulting Scheduling)
We use Calendly to schedule consulting sessions. Booking a session shares your name and email with Calendly.
6. Cookies and Tracking
We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device.
Essential cookies
These are necessary for the website to function and cannot be disabled. They include session management and security cookies set by Netlify and Stripe.
Analytics cookies
If we use analytics tools (such as Google Analytics), these cookies help us understand how visitors use our site. We collect this data in aggregate and do not use it to identify individual users.
Managing cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted to and from our website (HTTPS)
- Secure, access-controlled hosting via Netlify
- PCI-compliant payment processing via Stripe
- Two-factor authentication on all administrative accounts
- Regular security reviews of our platform and third-party services
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
- Active account data: Retained for the duration of your account and subscription
- Payment records: Retained for 7 years as required for tax and financial compliance
- Newsletter subscribers: Retained until you unsubscribe
- Form submissions (leads): Retained for up to 2 years
- Consulting session notes: Retained for up to 3 years
9. Your Rights
For all users
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Opt-out: Unsubscribe from marketing emails at any time
For EU/UK residents (GDPR)
- Right to data portability, right to restrict processing, right to object, right to lodge a complaint with your local data protection authority
For California residents (CCPA)
- Right to know, right to opt out of sale (we do not sell personal information), right to non-discrimination
To exercise any of these rights, contact us at info@aibusinessadvisor.org. We will respond within 30 days.
10. Children's Privacy
AI Business Advisor is designed for adults and small business professionals. We do not knowingly collect personal information from anyone under the age of 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date, notify active subscribers by email where required, and display a notice on our website.
AI Business Advisor · Utah, United States
Email: info@aibusinessadvisor.org
Website: aibusinessadvisor.org